Betjili FAQ — for all your questions
Your answer is right here

No. Under Betjili's rules, each person is allowed only one account. Attempting to open multiple accounts will result in all accounts being permanently closed and balances may be forfeited.

Yes, KYC verification is mandatory before making a withdrawal. You must submit a scanned copy of your national ID or passport. According to the Betjili FAQ, this process typically takes 24–72 hours.

On the login page Click the "Forgot Password?" link. Enter your registered email or phone number to receive an OTP code, then use it to set a new password.

To change your name or date of birth, you must contact the support team and submit valid identification. Email address and phone number can be updated directly from your profile settings.

To close your account, submit a written request to the support team. You'll have the opportunity to withdraw your remaining balance before the account is closed. If you'd like to close it for responsible gaming reasons, Self-Exclusion Visit the page.

The minimum age to register on Betjili is 18. This is one of the most important rules in our FAQ. Any account found to belong to a minor will be closed immediately.

Register Your welcome bonus will be credited automatically upon your first deposit after completing the process. Bonus amounts and terms are subject to change. Check the promotions page for the latest offers.

A wagering requirement means you must wager your bonus amount a set number of times before you can withdraw. For example, a 10x wagering requirement on a 1,000 BDT bonus means you need to place 10,000 BDT in bets before withdrawing. This is an important concept covered in the Betjili FAQ.

Share your referral code with a friend. When they register using that code and make their first deposit, you'll receive a referral bonus. The bonus amount depends on the current promotion.

There's no separate sign-up required for Betjili's VIP program. The more you play and wager, the more points you accumulate — and once you reach a set threshold, you're automatically upgraded to the next VIP tier.

When a bonus expires, it is automatically removed from your account. Make sure to use your bonus promptly. The expiry period for each bonus is stated in its terms and conditions.

A portion of your losses during a set period will be returned as cashback. Cashback offers are typically provided on a weekly basis. The cashback amount and eligible games are specified in the promotion details.

Betjili com accepts popular mobile banking methods including bKash, Nagad, and Rocket, as well as credit/debit cards and bank transfers. See the full list of available methods on the Payments page.

Minimum deposit amounts vary by payment method. Generally, deposits start from BDT 200–BDT 500. Minimum limits also apply to withdrawals. According to the Betjili FAQ, this information is kept up to date in the payment section.

Withdrawals are typically processed within 24–72 hours once KYC verification is complete. Mobile banking transfers are usually faster. Expect slightly longer processing times on weekends and public holidays.

Deposits are credited instantly in most cases. If it takes longer than 30 minutes, please contact our support team with your transaction receipt or screenshot.

Betjili com does not charge any deposit fees. However, your payment provider (such as bKash or your bank) may apply their own charges. A small processing fee may apply to withdrawals in some cases.

Withdrawal requests can be cancelled before processing begins. Once processing has started, cancellation is no longer possible. Contact the support team promptly if you need to cancel.

Betjili com offers slots, Live Casino (baccarat, roulette, blackjack), fishing games, Sports Betting (cricket, football, tennis), and much more — over 1,000 games in total.

RTP (Return to Player) is the percentage of total wagers a game pays back over time. For example, a 96% RTP means an average return of 96 BDT for every 100 BDT wagered. This is a long-term average — individual session results will vary.

Live CasinoPlay in real time with live dealers via video stream — watch them deal cards or spin the roulette wheel on your screen, then place your bets with a tap of a button. It feels just like being at a real table.

Betting This section lets you bet on cricket, football, tennis, badminton, basketball, and many more sports. Live in-play betting is also available, allowing you to place bets while the game is in progress.

In most games, you can resume from where you left off once the connection is restored. For slots, if the connection drops before a spin completes, the result is saved on Betjili's server and will be shown when you reconnect.

Yes. All games on Betjili com use certified RNG (Random Number Generator) technology, ensuring that every outcome is completely random and cannot be manipulated.

Yes. Betjili com uses 256-bit SSL encryption. Your personal data is never sold or shared with third parties. To learn more, Privacy Policy Please read.

Change your password immediately and notify the support team. Enable 2-factor authentication. If you spot a login from an unknown device, terminate that session right away. According to the Betjili FAQ, acting quickly in this situation is essential.

Never click any links in phishing emails. Betjili will never ask for your password or banking details via email. If you receive a suspicious email, forward it to the support team and access the site directly at betjilicom.net.

Go to "Security" in your account settings and enable 2FA. Each time you log in, an OTP will be sent to your phone for verification. This significantly improves the security of your account.

Yes, Betjili com is a licensed online gaming platform. For more details about our licensing information, About Us Visit the page or contact the support team.

Betjili com Official Download Page Both the Android and iOS versions of the app are available here. Always download from the official source — downloading from third-party sites is dangerous.

To install the APK on Android, go to your phone's Settings and enable "Install from Unknown Sources." Once the installation is complete, you can turn that permission back off if you prefer.

Yes, the same account works on both the app and the website. Your balance, bonuses, and betting history are all synced. You can log in on one device and switch to another seamlessly.

Open the app — if an update is available, you'll be notified automatically. Tap the update button to install the latest version. Or visit the Download Page Download and install the latest version from here.

The Betjili app runs on Android 6.0 and above, and iOS 12 and above. On older devices, access betjilicom.net through your mobile browser — the site is fully mobile-friendly.

Self-exclusion means voluntarily blocking yourself from all Betjili services for a set period. You can choose from 6 months up to a permanent exclusion. Contact the support team or Responsible Gaming Activate it from the page.

Go to "Responsible Gaming" in your account settings, where you can set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Repeatedly chasing losses, lying about your gaming habits, neglecting family and work, and feeling restless without gaming — these are signs of addiction. If you experience any of these, please reach out to our Responsible Gaming Visit the page.

A cool-off period lets you take a temporary break from gaming, ranging from 1 day to 6 weeks. Your account stays active during this time, but you won't be able to play. Once the period ends, your account is automatically reactivated.